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Guys New Clothing
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Hoodies & Jumpers
Jackets & Coats
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Hats & Beanies
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Shop by Collection
Back to School
Sale Jackets & Jumpers
2 for $20 Basics
2 for $10 Socks
2 for $20 Sunnies
20% Off When You Sign Up
2 for $20 Caps
2 for $30 Tees
Shop by size
(Please note: Prices may differ online to in store)
This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is resident.
The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
Factorie reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Factorie will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has been corrected.
Purchases made using Afterpay are subject to the Afterpay Terms and Conditions.
An order confirmation will appear on the screen that you have successfully placed your order.
All items in your order that are in stock will be processed and dispatched from our warehouse within 1 to 3 working days. If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.
You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.
Within Australia metropolitan regions:
Outside of Australia and regional areas within Australia
When you receive your order, please make sure all the right contents are in your parcel.
We want you have the best online shopping experience, so if you have any problems with your order, please contact our online customer service team by phone or e-mail.
Or submit your enquiry on our web form - http://help.factorie.com.au/hc/en-us
When you contact customer service by phone or email, please provide the following information so we can assist you as quickly as possible.
If you email us, we will investigate your enquiry and get back to you as soon as possible.
If you call us, you will either speak directly to customer service or you will be able to leave a voicemail. If you leave a voicemail, we will investigate your enquiry and we will get back to you as soon as possible.
The Factorie gift card can only be used at Factorie stores. The card can only be redeemed in the country of purchase, and is only valid in the currency of the country of purchase. This card cannot be redeemed for cash. You are wholly responsible for the use of this card. Factorie will not replace this card if it has been lost, stolen, damaged, been used by another person without your authorisation or has expired. The amount on this card can be verified in store. Present this card as full or part payment for any goods in our stores. The amount will be deducted from your card and any remaining balance will be displayed on your receipt. No change or refund will be given but the balance may be applied to future purchases. This card will expire 12 months after date of purchase. This card cannot be used to purchase products over the internet.
For countries other than Australia see instore for gift card terms.